Soundproofing Program Process
Your residence will be evaluated for acoustical treatments using a carefully planned and organized process. A description of the major activities involved in this process follows:

Property Owner Informational Session
The Program Team will meet with property owners to provide program information. This meeting will familiarize participants with the Soundproofing Program; introduce team members; review the overall treatment protocol, master schedule and program process; and allow participants to ask questions and voice concerns about the program and its process.

Assessment Visit / Existing Conditions Survey
The Program Team will document the existing conditions of your residence. They will be drawing floor plans, taking pictures, measuring your windows and doors, identifying wall and ceiling types, and noting general conditions. It is important that the team have access to all rooms as well as mechanical and electrical systems. Preliminary treatment recommendations will be made at this visit. Following a presentation of door styles, window material and color options you will be invited to make a selection. All treatment recommendations are subject to review by the architects, Airport staff and acoustical consultants and are subject to change. This visit generally lasts 1 1/2 hours.

Structural Investigation
If the Program Team determines that a structural inspection is required for the proposed acoustical treatments a structural consultant will be scheduled to perform a preliminary evaluation. Based on the structural consultants findings it may be required pre-work that the property owner hire a certified structural engineer to review the proposed treatments and certify that the structure can support the new acoustical treatments.

Environmental Inspection
If the Program Team determines that the new acoustical
treatments may disturb materials containing suspect materials an environmental consultant will perform a site inspection. During the inspection sample materials will be collected and analyzed off-site. The results of the analysis will be submitted to the Program Team in the form of a report.

Pre Construction Acoustical Testing
Properties are selected either at random or to test a specific design element within the residence. If your residence is selected, an acoustical engineer will use sound level meters to test the interior noise level of your residence prior to the soundproofing work. This visit usually takes around 45 minutes and provides the program with important information about how well your windows, doors, and roof assembly are keeping noise out. This information supplements the observations of the Program Team and together they form the basis for decisions about treatments.

Treatment Proposal / Sound Insulation Agreement
A Program Team member will meet with you at the Program Office to review the Sound Insulation Agreement and discuss specific treatment recommendations for your residence. The Sound Insulation Agreement will contain a written scope of work with accompanying graphics to illustrate the treatments proposed for your residence. At the end of this visit, you will have an understanding of the scope of work for your residence and any obligations you have including: providing access to the contractor during construction, being present (or having an authorized representative present) during construction, moving furnishings and window dressings to allow for the work to proceed, or correcting deficiencies that may prevent the treatments from being installed. In exchange for the soundproofing improvements in your home, the Airport will require a signed and notarized Avigation Easement. This appointment normally lasts one hour.

Construction Documents and the Contractor
Once you have approved the proposed treatments, the Program Team will prepare the final construction documents. Your residence will be part of a bid package that will include other properties in the treatment area. Bidders have the right to view any work before bidding, so a Contractor may come to your property by appointment for an inspection. After the Airport receives and evaluates all bids (from a publicly-advertised bid process), the Contractor submitting the lowest responsible bid will be selected for all improvements for the bid package.

Pre Construction Walk-Through
Once the Contractor has been selected by the Airport, the Contractor will schedule an appointment to visit your property. The Contractor will be accompanied by a Program Team member. At this visit, the Contractor will take final measurements of the items to be installed or modified. This is done prior to construction so that the items can be ordered and fabricated. Your door styles, colors choices, and finish selections will be verified at this time.

Construction
The Contractor will work directly with you and the Program Team to schedule work. Construction will take place on weekdays during normal business hours. The Contractor will replace all windows and doors that were removed on a particular day with he new products that same day to ensure the security of each residence. Each night, the Contractor will remove all debris and products that were removed that day. Once construction starts, the Contractor has ten (10) consecutive working days (not including weekends and holidays) to substantially complete the work.
During construction, a Program Representative will provide periodic inspections of the Contractor’s work to ensure that it meets program standards. After construction is substantially complete, a “Punch list” will be compiled, which includes inspection of work, operation of products, and any repairs, adjustments or replacements that need to be done. The Contractor will schedule a time with you to return and finish the “Punch list” work. The Contractor has five (5) business days to complete “Punch list” items.
After the “Punch list” items have been completed, a final walk-through will be scheduled with the Contractor, Program Representative, and you to ensure that all work is complete. The Airport realizes the importance of your time and will make every effort to minimize the inconvenience to you. When a residence is occupied, construction has its inherent inconveniences. Experience has shown that the end result of a quieter residence more than compensates for these temporary disruptions.

Owner Satisfaction Survey
After construction is completed, you will be given an Owner Satisfaction Survey which should be filled out and returned to the Program Office. This survey allows us to receive your feedback, which will then provide us with the opportunity to review your experiences, and if necessary, make improvements for upcoming phases.

Post Construction Acoustical Testing
If your property was acoustically tested prior to the soundproofing construction, then it will also be tested after construction to measure the noise improvements in your residence.

Certificate of Program Completion
When construction (and post construction testing) have been completed, you will be asked to sign a Certificate of Program Completion, acknowledging that the soundproofing work is complete.

Warranty Period
Once the Certificate of Program Completion has been signed, a Warranty Package will be provided.